Going the extra distance for you.
At Service and Support we offer project management for your audio visual and information technology projects including, but not limited to, logistics, deployment, refurbishment and technical installation. We take pride in ensuring a high level of service you and your customers expect when implementing a digital infrastructure or DOOH (Display Out Of Home) systems.
From our central UK warehouse based in Corby, Northamptonshire, we provide logistics and deployment to our nationwide network of engineers covering the UK and Ireland. Our unique position in the AV and IT industry also enables us to offer deployment to our global business partners providing a complete service solution.
With many years of experience across many sectors such as retail, education, corporate and military we have all bases covered. We understand the differences when providing services in different sectors; whether it is DBS (formerly known as CRB) checking prior to visiting a place of education or SPA training for works carried out on petrol forecourts.
Our experienced engineers and technicians are trained in Working at Heights and Asbestos Awareness (CatA) providing you with the satisfaction that works are carried out safely. You can also be satisfied that all our engineers are DBS (formerly known as CRB) checked. With full UK and Ireland coverage, our engineers are never far away and have the full support from our operational service center based in Northamptonshire.
24/7, 365 Helpdesk
Our call center is also on hand 24/7, 365 days of the year ensuring someone is on hand to support your project from start to finish. At Service and Support we understand the importance of being on hand at all hours of the day. It could be to provide support for out of hours installations, global project management or to resolve logistical issues from any part of the world. It may be that you require some information before shipping your goods from Asia to our UK warehouse or you have a query regarding support prior to installation in America. Whatever your project requires, our call center is on hand to help make things run smoothly for you.
Our services do not end at installation, we also offer maintenance, preventative maintenance, screen care and warranty service. Please contact us for more information regarding your AV and IT projects to see how we can provide full life value of your products.